When syncing BillQuick invoices to QuickBooks, users are getting an error message that a specific invoice was not transferred to QuickBooks because the amount was zero.
QuickBooks does not allow the import of zero or negative amounts.
The following two options are available for syncing invoices from BillQuick to QuickBooks. We recommend using option #2 via the Integration menu.
1. On Demand – Highlight the invoices you want to sync in the Invoice Review screen and click Send To > QuickBooks. For multiple zero invoices, the message will appear after each invoice and you have to click OK.
2. Integration menu (recommended for syncing multiple joint invoices) – Go to Integration menu > QuickBooks > Send to QuickBooks. For multiple zero invoices, it will not stop after each invoice, but will instead summarize all of them at the end of the sync process.
Note: This message is unavoidable. This solution simply alleviates receiving the same message and repeatedly clicking OK when trying to sync multiple invoices.