User has previously written off time by marking it billed while in the Billing Review. Now user needs to bill this time but cannot find it. How to mark these time entries as un-billed?
Also, user has reversed an invoice but the associated time is still showing as billed. How to mark these time entries as unbilled?
The solution to the above problems is:
1. Open a time entry screen, say Sheet View.
2. Set your filters to display the time entries that are marked as Billed.
3. Select the entries that you want to change. Click the “Change” button from the Tools drop-down (or right-click and select Change).
4. In the Change screen, check “Set Billed Status Flag” to “False”. Click OK.
Your time entries should now be 'black' and ready for billing.
Note: If your entries are still 'blue', please verify that they are not tied to an invoice. To do so, first show the Invoice column from the field chooser (Edit menu, Field Chooser), then refresh your screen to see any invoices attached to these entries. If there are no invoices attached but they are still marked in blue, you must run the repair utilities (Utilities menu, Optimize Time Entry Table) before following the steps mentioned above.