The "Reverse" button on the Invoice Review screen is grayed out (disabled).
This happens in two cases:
- The logged in BillQuick User does not have a permission to Reverse/Void invoices OR
- The Invoice Date of selected invoice is outside the date range of "Closing Date" set in the Company screen.
If you do not have permission to reverse or void invoices, this option will not work for you.
To look for the Closing Date settings in BillQuick, select the View menu > Company.