At times it may be necessary to refund or delete an available project retainer.
To delete a project retainer please follow the steps below.
1. Open the Payment screen.
2. From the “View By” dropdown, select Project.
3. In the “Previous Payments” dropdown or History dropdown (in BillQuick 2012 or above), select the payment you want to delete. The retainer payments have invoice number 0.
4. Click the Delete button on your Payment screen.
5. Click 'Yes' on the confirmation message.