In BillQuick, credit memos are documents that notify clients that their outstanding balance on an invoice has been reduced. It synchronizes with QuickBooks as a discount item on an invoice.
It is better to create credit memos in QuickBooks and then get them into BillQuick. In QuickBooks, there are three ways to issue credit memos and in all cases, an invoice or a project/job are not necessary. A credit memo syncs with BillQuick as a negative invoice. If a project/job is not created prior to syncing, BillQuick creates one during the sync process to match the Client ID.